No. MHCC doesn’t replace traditional therapy.

Think of it as the "home base" for your mental health.

It’s designed to provide ongoing access and support between or beyond regular sessions. While it may include therapeutic work, it isn’t therapy. It is mental health support. MHCC focuses on maintaining connection, reflection, and support over time, not intensive weekly treatment. If a higher level of care is needed, I’ll recommend standard therapy or appropriate referrals.

That’s the goal! The membership isn't just for "crisis"; it's for continuity. Even in "well" seasons, I am monitoring your progress, available for check-ins, and holding your spot so you never have to "start over."

The model is designed to be flexible. If you enter a season of life that requires more support, we can incorporate Dedicated Therapeutic Care at the Member Session Rate.

Yes! You can reach out to your therapist anytime. The goal is to respond within 24 hours or the next business day. Usually sooner. You’ll receive a clear outline of when and how to use this access effectively.

Note: This is not a crisis service. If you are in crisis call 911.

The goal is to respond within 24 hours or the next business day if it is after hours. However, every effort is made to respond within a few hours if possible.

MHCC is not for crisis response. If you are in need of immediate help please go to your nearest emergency room or call 911.

Yes. We love new clients! New clients complete a 2–4 session assessment period first so we can both confirm fit and build a plan that works.

There is an enrollment fee for new clients. Your 2-4 assessment sessions are included in that fee.

Absolutely. While MHCC is built for long-term continuity, you are not locked into a contract. You can cancel your membership at any time You can make changes prior to your next billing date and you won’t be charged.

Just a heads up. If you decide to cancel and then choose to reenroll at a later date the enrollment fee will apply.

We are an out-of-network provider and do not do any billing or interact with insurance companies. This keeps your care simple, confidential, and relationship-driven.

Superbills can be provided for your MHCC membership. Your insurance company likely will not reimburse for this. However, I recommend checking with your provider regarding "Direct Care" or "Concierge" models.

Most HSA and FSA accounts can be used to pay for clinical sessions. Whether they cover the monthly membership fee depends on your specific plan’s rules.